Shipping policy

Thank you for shopping with us! Please review our Shipping Policy before placing an order. By completing a purchase, you agree to the terms outlined below.

1. Processing Time

Orders are processed after full payment has been successfully received and verified. We strive to prepare and ship all orders promptly; however, processing times may vary depending on order volume, holidays, or unforeseen circumstances.

Pre-orders: Please note that pre-order items may require additional processing time and may take longer to ship. Shipping timelines for pre-orders may vary depending on manufacturer releases, supplier availability, delays, or inventory arrival. Orders containing pre-order items may ship once the item becomes available.

Pre-Order Cancellations: Pre-orders may be canceled before shipment; however, a 10% cancellation fee will apply to cover processing and transaction costs. Once shipped, all sales are final.

2. Packaging & Care

All collectible items are carefully inspected and securely packaged prior to shipment to help ensure they arrive safely. We take pride in handling collectibles with care and packaging them appropriately for transit.

3. Shipping Responsibility

Once an order has been handed over to the shipping carrier, delivery becomes the responsibility of the shipping provider. While we do our best to ensure timely shipment, we are not responsible for delays caused by carriers, weather, customs, service interruptions, or other circumstances beyond our control.

Shipping times shown at checkout are estimates only and are not guaranteed.

4. Tracking Information

When available, tracking information will be provided once your order has been shipped. Please allow time for tracking updates to appear in the carrier’s system.

5. Lost or Damaged Packages

If a package is lost, delayed, or damaged during transit, please contact the shipping carrier directly to initiate a claim.

We are happy to assist by providing shipment details, tracking information, or supporting documentation when needed; however, we are not responsible for carrier-related loss or damage once the package has been shipped.

6. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing an order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.

7. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, the buyer may be responsible for additional shipping fees to resend the order.

8. International Shipping (If Applicable)

International buyers are responsible for any customs fees, duties, taxes, import charges, or additional fees required by their country. Delivery times may vary depending on customs processing.

9. All Sales Final

All sales are final. We do not accept returns, refunds, exchanges, or cancellations. Please review item descriptions and photos carefully before purchasing.