Terms of service
OVERVIEW
Welcome to Pansora Collectibles!
In these Terms of Service, “we,” “us,” and “our” refer to Pansora Collectibles. We operate this website and store, including all products, content, features, and services (the “Services”), to give you a smooth and enjoyable collectible shopping experience.
Our store is powered by Shopify, which helps us run our Services securely and efficiently.
These Terms explain how you can use our Services and what you can expect from us as a customer. They also include important information about your rights and responsibilities, so please take a moment to read them carefully.
By visiting, browsing, or purchasing from our store, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age in your place of residence, or that you have permission from a parent or guardian.
To shop with us, you may need to provide basic information such as your name, email, billing, shipping, and payment details. Please make sure all information you provide is accurate and up to date so we can process your orders smoothly.
You are responsible for keeping your account information secure and for all activity under your account. Accounts may not be shared, transferred, or sold.
SECTION 2 – OUR PRODUCTS
We do our best to accurately represent every item we sell, including collectible toys like Funko Pops.
However, please note that colors, details, or appearance may look slightly different depending on your device, lighting, or manufacturer variations.
Product descriptions may be updated or changed when needed, and we may discontinue or limit products at any time.
BULK PURCHASE POLICY – FUNKO POPS
To ensure fairness and inventory availability, orders containing more than four (4) of the same SKU/item are considered bulk purchases.
Please note:
• Bulk orders will not guarantee all Funko Pops are in mint condition.
• Minor box imperfections may be present, including but not limited to small dents, creases, shelf wear, or paint inconsistencies.
• Items are packaged with care, but collectors seeking guaranteed mint boxes should limit purchases to four (4) or fewer of the same SKU.
• By purchasing quantities greater than four (4) of the same item, the buyer acknowledges and accepts this policy.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase an item from us. We reserve the right to accept or decline any order at our discretion.
Your order is only confirmed once payment has been successfully processed.
Please review your order carefully before submitting it. Once an order is accepted, cancellation requests may not always be possible.
If an order is cancelled or changed, we will do our best to notify you using the contact information provided.
SECTION 4 – PRICES AND BILLING
All prices are listed in [currency] and may change at any time without notice. The final price is the one shown at checkout.
You agree to provide accurate and current payment information when placing an order. You also confirm that you are authorized to use the payment method provided and that all charges will be honored.
Taxes, shipping, and other fees may apply unless otherwise stated.
SECTION 5 – SHIPPING AND DELIVERY
We carefully pack and ship all orders with care.
Delivery times are estimates and may vary depending on the shipping carrier, weather, customs, or other factors outside our control.
Once your order is handed to the carrier, responsibility for delivery transfers to them.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our store—including photos, product images, logos, text, and design—is owned by Pansora Collectibles or used with permission.
You’re welcome to browse and shop, but you may not copy, reproduce, sell, or reuse any content without our written permission.
SECTION 7 – OPTIONAL TOOLS
From time to time, we may offer tools or features provided by third parties.
These are provided for your convenience “as is” and “as available.” We don’t control or guarantee how these tools work, and your use of them is optional and at your own discretion.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party websites.
We are not responsible for the content, policies, or practices of those sites. If you choose to visit or make a purchase through a third-party site, you do so at your own risk, and we encourage you to review their policies.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Pansora Collectibles is powered by Shopify, which provides the platform that allows us to run our store.
However, all purchases and transactions are made directly with Pansora Collectibles. Shopify is not responsible for any products, orders, or customer service related to purchases made in our store.
By using our Services, you agree that Shopify is not liable for any issues arising from your transactions with us.
SECTION 10 – PRIVACY POLICY
Your privacy matters to us.
Any personal information you provide is handled according to our Privacy Policy [LINK]. This includes information needed to process orders, ship products, and provide customer support.
Because we use Shopify, some information may also be processed by Shopify to help operate and improve the Services.
SECTION 11 – FEEDBACK
If you choose to share feedback, reviews, suggestions, or ideas with us, you allow us to use them freely to improve or promote our store.
You are responsible for making sure your feedback does not violate anyone else’s rights or contain harmful or unlawful content.
We may remove feedback that we consider inappropriate, but we are not obligated to monitor it.
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
We do our best to keep all product information accurate and up to date. However, mistakes can happen from time to time.
We reserve the right to correct any errors, update information, or cancel orders if something was listed incorrectly—even after an order has been placed.
SECTION 13 – PROHIBITED USES
To keep our store safe and fair for everyone, you agree not to misuse our Services.
This includes not using the site to:
- Break any laws or regulations
- Commit fraud or misleading activity
- Harass or harm others
- Copy or scrape content without permission
- Attempt to hack, disrupt, or interfere with the website
- Send spam or malicious software
We may restrict or block access if these rules are violated.
SECTION 14 – AGENTS
If automated systems or software (“agents”) interact with our Services, they must clearly identify themselves and follow our rules.
We may limit or block automated access if it affects the safety or performance of the site.
SECTION 15 – TERMINATION
We may suspend or end access to our Services at any time if needed, especially if these Terms are violated.
Even after termination, certain sections of these Terms will still apply, including those related to liability, intellectual property, and legal protections.
SECTION 16 – DISCLAIMER OF WARRANTIES
We do our best to provide a smooth and reliable shopping experience, but we can’t guarantee everything will always be perfect.
All products and services are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee uninterrupted or error-free use of the site.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent allowed by law, Pansora Collectibles is not responsible for any indirect, incidental, or consequential damages related to your use of our website or products.
SECTION 18 – INDEMNIFICATION
By using our Services, you agree to protect and hold harmless Pansora Collectibles (and related partners) from any claims or damages resulting from your misuse of the site or violation of these Terms.
SECTION 19 – SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will still remain in effect.
SECTION 20 – WAIVER & ENTIRE AGREEMENT
If we don’t enforce a part of these Terms right away, that doesn’t mean we waive our right to do so later.
These Terms, along with our policies, represent the full agreement between you and us regarding your use of the Services.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our permission. We may transfer or assign our rights as needed to operate the business.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Pansora Collectibles is based.
SECTION 23 – HEADINGS
Section titles are included for convenience only and do not affect the meaning of these Terms.
SECTION 24 – CHANGES TO TERMS
We may update or change these Terms from time to time.
When we do, the updated version will be posted on our website. Continued use of our Services means you accept the updated Terms.
SECTION 25 – CONTACT INFORMATION
If you have any questions about these Terms, you can reach us at: